Laboratory quality officer 2020

Why the “Laboratory Quality Officer” course?

Setting up a quality system is often just the beginning. How do you get your colleagues into it? And how do you maintain it? This is the first course in the Netherlands that teaches you how to set up, implement and continuously improve such a system.
The Laboratory Quality Officer training goes into the similarities and differences between the standards and regulations in the field of quality, environment and health and safety. You will then focus on controlling the business processes and risks within the laboratory. Even more important than the subject matter, is motivating colleagues to work with it. This is why in this course we pay extra attention to cultural aspects, communication and dealing with resistance.

For whom is this course intended?

You are an experienced laboratory employee at least at bachelor level. You belong to the (middle) management and are responsible for the introduction, management or improvement of a quality system. You want to develop yourself further in this area, but in such a way that it directly connects to your work situation. You like to receive guidance and coaching.

The Program
The following topics will be covered over six (+ one graduation day) days.

Day 1:

• Introduction to quality systems
• Document management
• Protocols and SOPs
• Quality manual

Day 2:

• Planning the establishment of a quality system

Day 3:

• Personnel Policy
• Culture

Day 4:

• Product Quality
• Process quality
• Equipment use and management

Day 5:

• Deviation Management
• Change control
• Risk management

Day 6:

• Complaints
• Internal auditing
• Corrective and preventive measures
• Management review

Day 7:

• Debriefing assignments
• Presentation of diploma

The Result

After completing the Laboratory Quality Officer course, you will have a thorough knowledge of quality systems and their interrelationships. You will be able to substantiate choices within your quality system. You will also be able to motivate your colleagues to cooperate and overcome resistance. You will have a demonstrably better command of the profession.

The diploma

After successful completion of this training you will receive a postbachelor diploma Quality Officer with a specification of the achieved results.

Time commitment
This amounts to a 6-day post-bachelor, lasting 4 hours per day: Oct. 8 and 9, Nov. 12 and 13, and Dec. 10 and 11.

Financial investment
The investment for the course is as follows:
Course fee: €2,975 (excluding 21% VAT).